Returns & Exchanges
At Nuzzle™ Pillow, we want you to experience your best night's sleep, which is why we offer a 90-day risk-free trial on all our products. If you are not completely satisfied with your comfort, we provide a straightforward return and exchange process to ensure your total peace of mind.
Initiate Your Request
Contact our sleep support team via email or our online portal within 90 days of delivery to start your return or exchange.
Receive Your Label
Once approved, we will send a prepaid shipping label directly to your inbox so you can send your Nuzzle™ Pillow back to us without any shipping fees.
Pack and Ship
Securely pack your items in their original packaging or a sturdy box, attach the provided label, and drop it off at any authorized carrier location.
Quick Processing
As soon as our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing